AVOID LISTENING ERRORS
Avoiding listening errors includes the development of active hearing technology and is completely involved during communication. The practical tips to help minimize hearing mistakes are:
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NEED FOCUS
- Remove the distraction such as phone and multitasking
- See eye contact to be busy.
- Mentally prepare them.
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NOT STOPPED
- Finish the speaker before jumping.
- If you think they know what they will say, do not complete the proposal.
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CLEARLY LISTEN AND CHECK
- If something is not clear, ask questions.
- Rephrase what you heard from audio.
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FOLLOW THE NON VERBAL SIGNALS
- Pay attention to the language, tone and facial expressions of the body and often deliver more than words.
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AVOID ASSUMPTIONS
- Do not think you will understand before the speaker is over.
- Even if you think you know this topic, keep it unreasonable.
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MAKE NOTES
- Especially in meetings and lectures, the records of key points can help to maintain information and reduce misunderstandings.
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PRACTICE EMPATHY
- Try to understand the speaker’s point of view or feelings.
- Reply with understanding, not judgment.
